Update: Shane Drops SAP Blame Game

According to Crossderry Blog, Shane Co. has issued a statement (not a press release as I earlier reported) stating the obvious regarding its failed SAP implementation: the cost overruns and other problems were the fault of unnamed systems integration partners. The statement further says that SAP Services rode to the rescue, got the system going, and generally saved the day. Shane indeed now says it has a strong business relationship with SAP and will be counting on SAP to help get Shane through Chapter 11 bankruptcy.

Okay everyone? The lesson learned: bad software doesn’t kill companies, bad management does. Second lesson learned: pick your implementation partners wisely, or pay the price in the long run.

Third lesson learned: when blaming someone else looks too easy, it probably is.

5 Responses

  1. Hi Josh,
    Quick clarification… I don’t believe that Shane has put out a press release. We are using the statement and can attribute it to Shane, however.

    Best, Paul

  2. I wholeheartedly concur. Rare is the activation stalled or delayed due to a true system bug. In my experience, 90 percent of the time, it’s about people.

  3. […] factor to the company’s financial turmoil. (Of course, this begs the question: Was it the fault of the vendor or the […]

  4. […] factor to the company’s financial turmoil. (Of course, this begs the question: Was it the fault of the vendor or the […]

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: